Terms & Conditions

Last Updated: January 2026

Welcome to 500tk, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your access to and use of the 500tk website, mobile interface, games, betting markets, promotions, and all related services. By registering an account or placing any wager on 500tk, you confirm that you have read, understood, and unconditionally accepted these Terms & Conditions in their entirety.

500tk reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the platform following any modification constitutes acceptance of the revised terms. We encourage all players to review this page periodically to stay informed of any changes.

1. Eligibility and Account Registration

To register and maintain a 500tk account, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. 500tk strictly enforces age verification. Underage gambling is illegal and accounts found to be operated by persons under 21 will be immediately suspended and all funds forfeited.
• You must provide accurate, complete, and up-to-date personal information during registration. Providing false or misleading information is a material breach of these Terms & Conditions.
• Each individual is permitted to hold only one active account. Duplicate accounts will be merged or closed, and any bonuses accrued through duplicate registrations will be voided.
• You must not be a resident of or located in a jurisdiction where online gambling is prohibited by applicable law.

2. Deposits and Payment Methods

500tk supports multiple payment methods tailored for players in Bangladesh. All transactions are processed securely and in Bangladeshi Taka (BDT). The following conditions apply to all deposits:

• Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other approved channels. Only payment methods registered under your verified name will be accepted.
• Minimum deposit amounts apply and are subject to change. Please refer to the cashier section of your account for the current minimums. 500tk does not charge fees on standard deposits, but your payment provider may apply charges.
• All deposited funds must be used for gaming purposes. 500tk reserves the right to refuse, reverse, or hold any deposit at its sole discretion if fraud or money laundering is suspected.
• Chargebacks initiated without prior communication to 500tk support are considered a breach of these Terms & Conditions and may result in immediate account suspension.

3. Withdrawals

500tk aims to process all approved withdrawal requests promptly. The following conditions govern all withdrawal activity on the platform:

Verification Requirements

Before processing any withdrawal, 500tk may require full KYC (Know Your Customer) verification. This includes submission of a valid government-issued photo ID, proof of address, and confirmation of the payment method used for deposit. Withdrawal requests submitted before completing KYC verification will be placed in a pending queue.

Wagering Requirements

Funds that have been credited as part of a bonus offer are subject to wagering requirements before they become eligible for withdrawal. Bonus funds and any winnings generated from bonus play must complete the applicable rollover before a withdrawal can be initiated. The specific wagering requirement multiplier is stated in the promotional terms accompanying each offer.

• Withdrawals will only be paid to accounts or mobile wallet numbers previously verified in your name. Third-party withdrawals are strictly prohibited.
• Minimum and maximum withdrawal limits apply. These limits are detailed within the cashier section of your account and may vary by payment method.
• 500tk reserves the right to request additional documentation for large withdrawals as part of routine fraud prevention and regulatory compliance checks.

4. Bonuses and Promotions

500tk regularly offers bonuses and promotions to both new and existing players. By claiming any bonus, you agree to be bound by the specific promotional terms for that offer as well as these general Terms & Conditions. Key rules that apply to all bonuses include:

• A welcome bonus is available to new players upon completing first deposit. The wagering requirement, minimum odds, eligible games, and expiry period are stated in the offer's promotional terms. Failure to meet wagering requirements before expiry will result in forfeiture of bonus and associated winnings.
• Only one promotional offer may be active at a time unless stated otherwise. Players may not combine welcome bonuses with other concurrent promotions unless explicitly permitted by 500tk.
• Bonuses are non-transferable and have no cash value until applicable wagering requirements are met. Free spin winnings may be subject to separate rollover conditions as stated in the relevant promotional terms.
• 500tk reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. In the event of a technical error affecting a bonus calculation, 500tk's determination shall be final.

5. Prohibited Activities

The following activities are strictly prohibited on the 500tk platform and may result in immediate account suspension, termination, and forfeiture of all funds:

• Using automated software, bots, scrapers, or any artificial intelligence tool to access, interact with, or exploit any part of the 500tk platform without prior written consent.
• Colluding with other players, exploiting game software bugs, using insider information, or engaging in any behavior calculated to gain an unfair advantage over other players or against 500tk.
• Attempting to launder money or use the platform for any illegal financial activity, including structuring deposits to avoid detection thresholds, or facilitating transactions on behalf of third parties.

6. Game Rules and Fair Play

All games offered on 500tk — including live casino tables, slot machines, crash games, fish games, and sports betting markets — are subject to individual game rules provided within each game's interface. General fair play principles that apply across all games include:

• All casino games use certified RNG (Random Number Generator) technology to ensure outcomes are fair, random, and independent of previous results. Return-to-player (RTP) percentages are published by the respective game providers.
• In the event of a disconnection during an active game round, the session will be reconstructed based on server logs. 500tk's server records are the definitive record of all game outcomes and shall supersede any client-side display discrepancies.
• Cricket betting markets, BPL, IPL, and T20 international matches are subject to specific match and market settlement rules. Voided matches, abandoned innings, and Duckworth-Lewis-Stern adjustments are handled per the sports betting rules applicable at the time of bet placement.

7. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your 500tk account login credentials and for all activities conducted through your account. To protect your account:

• Never share your username, password, or one-time passwords (OTPs) with any other person, including 500tk customer service representatives. 500tk staff will never ask for your full password.
• Log out from your account when using shared or public devices. 500tk cannot be held responsible for unauthorized access resulting from your failure to protect your login credentials.
• Report any suspected unauthorized access to your account immediately via email to our support team. 500tk will investigate and take appropriate remedial action, but cannot guarantee recovery of funds lost due to unauthorized activity if you failed to take reasonable security precautions.
• Do not access 500tk through unofficial mirrors, phishing sites, or third-party apps not authorized by 500tk. Always access the platform via the official domain.

8. Intellectual Property

All content on the 500tk platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of 500tk or its content suppliers and is protected by applicable intellectual property laws. By using the platform, you agree to:

• Not reproduce, duplicate, copy, sell, resell, or exploit any portion of the 500tk platform or its content without express written permission from 500tk.
• Not use any data mining, robots, scraping, or similar data gathering and extraction tools on the platform.
• Not create derivative works based on platform content, frame the platform within another website, or link to it in a way that implies endorsement or affiliation without 500tk's prior written consent.

9. Limitation of Liability

To the maximum extent permitted by applicable law, 500tk shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform. This includes, without limitation:

• Loss of data, loss of profits, loss of revenue, or loss of goodwill resulting from platform downtime, technical faults, or third-party service failures beyond 500tk's reasonable control.
• Unauthorized access to your account resulting from your failure to adequately secure your login credentials, regardless of how such access was obtained.
• Gambling losses incurred during use of the platform. Players accept that gambling involves inherent risk and that 500tk does not guarantee any outcomes or returns on wagers placed.

10. Privacy and Data Protection

500tk is committed to protecting the personal data of all registered players. The collection, storage, use, and disclosure of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By accepting these terms, you also acknowledge and consent to the data practices described in our Privacy Policy. We use industry-standard SSL encryption to protect all data transmitted between your device and our servers. We do not sell or rent your personal data to third parties without your explicit consent, except where required by law or as necessary for payment processing and fraud prevention purposes.

11. Governing Law and Dispute Resolution

These Terms & Conditions and any disputes arising from them shall be governed by and construed in accordance with applicable law. In the event of a dispute between you and 500tk, the following process applies:

• First, contact 500tk customer support via the official support email with a detailed written description of your complaint. Our team will acknowledge receipt within 48 hours and aim to resolve the matter within 14 business days.
• If the matter is not resolved through direct support correspondence, both parties agree to attempt good-faith mediation before pursuing any formal legal proceedings.
• 500tk's decisions regarding account balances, game outcomes, bonus eligibility, and fraud investigations are final and binding where the platform's server records clearly support such decisions.

12. Changes to These Terms

500tk reserves the right to revise, update, or replace these Terms & Conditions at any time. When material changes are made, we will endeavor to notify active players by posting a prominent notice on the platform or by sending a notification to the registered contact details on file. The revised Terms & Conditions will become effective immediately upon posting. If you do not agree to the revised terms, you must discontinue use of the 500tk platform immediately and contact support to initiate account closure. Your continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Terms & Conditions.